How stock reservations work

A reservation is stock that’s been promised to an order but hasn’t shipped yet. Reservations are why on-hand and available differ.

When stock is reserved

When a sales order is created, Klovio reserves the units it needs. They stay physically on the shelf but are committed — counted as on hand, not as available.

When a reservation clears

• The order ships — reserved units leave stock entirely.
• The order is cancelled — the reservation releases and the units become available again.

Why reservations exist

They stop you selling the same unit twice. Without reservations, two orders for the last 10 units of a product would both look fillable — and one customer would be disappointed. Reservations make available an honest “what’s left to promise” number.

Reading reservations

On a product, the gap between on-hand and available is the reserved quantity. A product reading 200 on hand / 30 available has 170 units committed to open orders.

Not enough to reserve

If an order needs more than is available, Klovio flags it. A manager can backorder it, split it, or pull stock in from another location or warehouse.

Tip: a big on-hand/available gap isn’t a problem — it means orders are flowing. It’s only a problem if those orders aren’t moving to picking.