Cookie Policy

This is a sample cookie policy template for illustration purposes. Replace with policy reviewed by your own legal counsel before production use.

1. What are cookies?

Cookies are small text files that websites place on your device to remember information about you — like whether you're logged in, what language you prefer, or how you arrived at the site. Similar technologies include localStorage, sessionStorage, pixel tags, and device identifiers; this policy uses "cookies" to refer to all of them.

2. How we use cookies

We use cookies for four main purposes:

2.1 Strictly necessary cookies

Required for the Services to function. You can't opt out — without them, the site won't work.

• klv_session — keeps you logged in
• klv_csrf — protects against cross-site request forgery
• klv_consent — remembers your cookie preferences

2.2 Functional cookies

Remember your preferences and customizations.

• klv_theme — your light/dark mode preference
• klv_locale — your language and region
• klv_layout — your dashboard layout choices

2.3 Analytics cookies

Help us understand how the Services are used, so we can improve them. All analytics are aggregated; we don't profile individuals.

• PostHog — product analytics, session replay (configured to mask sensitive fields).

2.4 Marketing cookies

Help us measure the effectiveness of our advertising. Off by default; only enabled if you opt in.

• Google Ads conversion tracking
• LinkedIn Insight Tag for B2B advertising
• Reddit Pixel for audience-building

3. Your choices

You can manage cookie preferences at any time:

• Cookie banner: When you first visit the site, you'll see a consent banner. You can accept, reject, or customize.
• Cookie settings: Open the cookie preferences panel any time to update your choices.
• Browser settings: Most browsers let you block or delete cookies. See instructions for Chrome, Firefox, Safari, Edge.
• Do Not Track: We honor Global Privacy Control (GPC) signals as a request to opt out of marketing and non-essential analytics.

Note: blocking strictly necessary cookies will prevent the Services from working.

4. Third-party cookies

Some pages may embed content from third parties (e.g., embedded YouTube videos, Intercom chat widgets). These third parties may set their own cookies, which are governed by their own privacy policies.

5. Cookie retention

Most cookies expire automatically:

• Session cookies: deleted when you close your browser.
• Persistent cookies: stored for the period specified, typically between 30 days and 2 years.
• Consent records: retained for up to 12 months, after which we'll ask again.

6. Changes to this policy

We may update this Cookie Policy as we add or change tools. Material changes will be communicated by email or in-app notice. The "Last updated" date reflects the most recent revision.

7. Contact us

Questions about cookies? Email privacy@klovio.app.