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PICKING

Guided pick lists,checked at the bin.

WMSHero sends pick lists to Android handhelds, sequenced by bin location to shorten the walk through your aisles. Pickers scan the bin and the product on each line, and a mismatch is flagged before the item goes in the tote. Dated stock is picked first-expired-first-out (FEFO), and on-screen prompts help new pickers work without memorizing locations.

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handheld · order #4827
Order 4827 · 6 of 9 picked
NEXT PICK
Aisle 4 · Bay B · Bin 12
Organic Olive Oil 1L · Lot K-238
Pick 3
✓Sea Salt 500g · ×2A2-B1-12
✓Honey 250g · ×4A2-B3-04
✓Brown Rice 5kg · ×1A3-B2-01
Why guided picking matters

A picking error costs more than the item.

A wrong item shipped usually means return shipping, a re-pick, a support ticket and a count discrepancy to investigate later. When picks are made from paper lists, the first check typically happens at packing or after delivery. Guided picking adds a check at the bin, before the item leaves the shelf.

Paper lists don't check the pick

A printed list tells the picker where to go but can't confirm what they took. A wrong aisle, SKU, quantity or lot is found later, at packing or by the customer.

Picking from memory is hard to scale

Experienced pickers know where items are stored; new hires don't yet. When picking depends on that knowledge, output drops when a veteran is out, and new staff take longer to get up to speed.

Dated stock needs the right lot

For products with an expiration date, picking from the front of the bin can ship newer stock while older lots age toward a write-off. A paper list doesn't say which lot to take; the handheld does.

How it works

From order to checked tote in three steps.

The picker follows the screen. WMSHero sequences the picks, selects the lot for dated stock and updates the count when each pick is confirmed.

STEP 01

The pick list arrives on the handheld

Picks are sequenced by physical location rather than by the order's line sequence, so the picker walks a shorter route. For dated products, the list directs the picker to the lot that expires first.

Routed
STEP 02

Each pick is checked by scan

The picker scans the bin location, then the product. If either doesn't match the pick, the handheld flags it before the item goes in the tote.

Scan-checked
STEP 03

The count updates on confirmation

Inventory is reduced when the pick is confirmed, so the next person to look up that SKU sees the new quantity. The order then moves to packing with each picked line recorded.

Confirmed
Location-based routing

Picks sequenced by location, not by order line.

A printed list follows the order as it was entered, which can send a picker back and forth across the building. WMSHero re-sequences the same picks by aisle, bay and bin, so the walk is a single pass through the aisles.

When several orders are batched into one wave, WMSHero routes the wave as one walk and shows which tote each item goes into.

  • Picks ordered by aisle, bay and bin to reduce walking
  • Batch, wave and zone picking on Business and Custom plans
  • Multi-order picks assigned to the correct tote on screen
  • Lines per hour and error rate by picker, to see who needs support and who's ready to train others
See Real-time Inventory →
Wave 12 · 3 orders · one walk
1 Sea Salt 500g · ×2 · A2-B1-12
Tote A · soonest on the route
2 Honey 250g · ×4 · A2-B3-04
Tote B · same aisle, no backtrack
3 Brown Rice 5kg · ×1 · A3-B2-01
Tote A · next aisle over
4 Olive Oil 1L · ×3 · A4-B12
Tote C · FEFO · Lot K-238
Scan to confirm · one pick
01
Scan bin A4-B12
match ✓
→
02
Scan SKU OO-1L
match ✓
↓ Confirm quantity & lot ↓
Olive Oil 1L · Lot K-238
on hand 27 → 24
Pick logged. Count updated.
Scan to confirm

Two scans check each pick at the bin.

Without a check at the bin, mispicks (a wrong item, lot or quantity) tend to surface at packing, at shipping or with the customer. WMSHero checks at the bin: the picker scans the location, then the product, and the handheld compares both with the pick before the item moves.

A wrong SKU is flagged on the spot. If a lot runs short, WMSHero offers alternates from other lots or locations on the handheld, so the picker doesn't need to go back to the desk for a substitution.

  • Bin scan, product scan and quantity confirmation on each line
  • FEFO for dated stock: the handheld asks for the lot that expires first
  • Scans in low-signal areas such as cold rooms queue on the device and sync when it reconnects

See guided picking in WMSHero.

Book a 30-minute walkthrough of guided picking, focused on your orders and requirements.

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