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Klovio for Epicor Prophet 21 InventoryHero integration

Barcode scanning for Prophet 21, with Prophet 21 still your ERP.

InventoryHero adds barcode scanning to Epicor Prophet 21 (P21). Your team receives, moves, picks and counts on Android handhelds, and the results post back to P21. Items, purchasing, sales and accounting stay in Prophet 21.

  • Prophet 21 stays your system of record
  • Works in Wi-Fi dead spots
  • SOC 2 Type II audited
What it adds

The floor work, connected to Prophet 21.

InventoryHero runs the scanning on handhelds and phones. Prophet 21 keeps the records it already owns.

Receiving against P21 purchase orders

Scan cartons against open Prophet 21 PO lines, record quantity shortages at the dock, and post the receipt back to P21.

Serial numbers and license plates

Capture serial numbers by scan, give each unit a license plate and print its label. See the workflow below.

Bins and stock moves

Track stock by branch and bin, and move it by scanning the item and the new bin. Each change keeps who, when and why.

Learn more

Picking P21 sales orders

Pick released orders on the handheld, with each item checked by scan, and confirm the pick back to Prophet 21.

Cycle counts

Count during the shift. A supervisor reviews the differences before any adjustment posts to Prophet 21.

Learn more

Labels

Print item, bin and license plate labels on Zebra printers, from your own BarTender designs or standard templates.

Learn more
Featured workflow

Serialized receiving with license plates.

For appliances and other serialized items: from the manufacturer barcode to a receipt in Prophet 21, without typing serial numbers.

  1. 01

    Scan the manufacturer barcode

    The receiver scans the UPC on the carton. InventoryHero matches it to the Prophet 21 item and the open purchase order line.

  2. 02

    Capture the serial number

    Next, the receiver scans the serial number barcode on the carton or unit label. A serial number that was already received is flagged before it is saved.

  3. 03

    Assign a license plate

    InventoryHero generates a unique license plate number in your format, for example LP-000318, linked to the item, serial number, PO and location.

  4. 04

    Print the label

    The license plate label prints on the Zebra printer at the receiving station, with its barcode, the item and the serial number.

  5. 05

    Update Prophet 21

    The PO receipt posts to Prophet 21 with the quantity, location and serial number of each unit. Nobody types serial numbers into P21.

Example label, 4 × 2 in

One scannable ID for each unit.

A license plate gives each unit one barcode that leads to its model, serial number and history. Later scans of that label bring the unit up again, without hunting for the serial sticker on the carton.

  • Put-away: scan the license plate, then the bin.
  • Picking: scan the license plate to confirm the model and serial number on the order.
  • Returns and service: scan the license plate to see when and where the unit was received.

What moves between Prophet 21 and InventoryHero.

These are the records the integration typically exchanges. Which ones you use, and how often they sync, are set during implementation.

From Prophet 21→To InventoryHero
ItemsItem IDs, descriptions, UPC and manufacturer barcodes, and whether each item is serial-tracked
Purchase ordersOpen PO lines your team receives against
Sales ordersReleased orders to pick
LocationsBranches and bins, mapped to InventoryHero sites and bins
From InventoryHero→To Prophet 21
PO receiptsQuantity and location, with serial numbers for serialized items
Transfers and adjustmentsBin moves and approved count corrections
Pick confirmationsWhat was picked for each order, with serial numbers where tracked
License platesWritten to the P21 field you choose, if you want them in P21 too
Going live

A scoped project with your P21 team.

Discover

We review your Prophet 21 version and API access, how you receive, pick and count today, and how serial numbers are set up.

Build and test

We connect InventoryHero to a P21 test environment, map items and locations, and set up your labels with you.

Go live

Start with one branch or receiving dock, check the results in P21, then roll out to the rest.

Questions from Prophet 21 teams

Does InventoryHero replace Prophet 21?

No. Prophet 21 stays your ERP and system of record for items, purchasing, sales and accounting. InventoryHero adds barcode scanning on the floor and posts the results back to P21.

Which records sync with Prophet 21?

Typically items, purchase orders and sales orders come in, and receipts, transfers, adjustments and pick confirmations go back. Which ones you use, and how often they sync, are set during implementation.

Do we need to change how Prophet 21 tracks serial numbers?

No. InventoryHero posts receipts with serial numbers to the items you already track by serial number, and we confirm your serial settings during discovery.

Where is the license plate stored?

InventoryHero keeps the license plate with the item, serial number and location. If you also want it in Prophet 21, we write it to the field you choose during implementation.

What happens when the Wi-Fi drops?

The handheld keeps working. Scans are saved on the device and sent when it reconnects.

Which devices and printers does it use?

Zebra and other Android handhelds with a built-in scanner, Android phones, and Zebra label printers. Labels can come from your own BarTender designs (Klovio is an official BarTender reseller).

Can we start with one branch?

Yes. You can start with one branch or receiving dock and add the others after.

Epicor and Prophet 21 are trademarks of Epicor Software Corporation.

See InventoryHero on a handheld.

Book a 30-minute demo of InventoryHero: receiving by scan, serial number capture and license plate labels. We’ll also walk through how the Prophet 21 connector would fit your warehouse.

Book a demo