Check on-hand stock
On-hand stock answers the everyday question: how much do we have, and where is it?
The on-hand view
Go to Inventory → Inventory → On-hand stock. You’ll see every product with stock, showing:
- Quantity on hand — total good units
- Location — the aisle/shelf/bin holding it
- Warehouse — which site, if you run more than one
- Status — In stock, Low stock or Out of stock
Filter by warehouse, category or status, or search by SKU, name or barcode.
On hand vs. available
Two numbers that look similar but aren’t:
- On hand — everything physically in the building.
- Available — on hand minus units already committed to open orders.
A product can show plenty on hand yet little available, because picks are reserved against it. When deciding what you can promise a customer, look at available.
Damaged and quarantined stock
Units flagged damaged during receiving are counted separately and excluded from available. Your on-hand number stays honest about what’s actually sellable.
Stock in two places
The same SKU can sit in several locations — a primary pick bin plus an overflow bin. On-hand stock shows each location’s quantity and the total. To move units between locations, see Transfer stock between locations.
History
To see how a number got where it is, open the product and review its movements, or check Receipt history and Shipment history under the same Inventory menu.
Tip: sort by Low stock at the start of each week. It’s the fastest way to catch reorders before they become stockouts.
Still stuck? Contact support and a real person will pick it up.