How offline mode works

Warehouses have dead zones — cold storage, loading docks, the back of a tall rack. Klovio’s mobile app is built to keep working when the connection drops.

What happens offline

When the app loses its connection, it does not stop. You can keep:

• Scanning items and locations
• Receiving inbound shipments
• Picking and packing orders
• Completing assigned tasks

Every action is saved locally on the phone and queued. A small indicator shows you are offline and how many actions are waiting to sync.

Syncing back up

The moment the connection returns, Klovio uploads the queue automatically — in order, in the background. You don’t need to press anything. Once the queue clears, the indicator returns to normal.

You can keep working straight through a sync; new actions simply join the queue.

Limits to know

• Other people’s changes made while you were offline appear only after you reconnect. On a busy order, that means you could pick something a teammate already picked. For high-traffic operations, reconnect periodically.
• A brand-new product or location created on the dashboard won’t be on the phone until it next syncs.
• Offline data is held safely for up to 12 hours. Sync at least once per shift.

If a phone is lost before syncing

Queued actions live only on that device until they upload. If a phone is damaged or lost with unsynced work, that work can’t be recovered — so reconnect before ending a shift.

Tip: dead zone in one fixed area? A cheap WiFi access point near the dock or freezer usually pays for itself in fewer sync gaps.