Why you're seeing negative stock
A negative quantity means Klovio recorded more stock leaving a location than it knew was there. It’s always a sign of a missed step — not a real situation.
Common causes
- Stock shipped before it was received. The pick ran before the receipt was entered.
- A put-away was skipped. Stock was picked from a location it was never put away into.
- A transfer was one-sided. Units left one bin but the move into the other bin wasn’t recorded.
- A wrong barcode. Two products share a barcode, so picks hit the wrong SKU.
How to clear it
- Find the SKU and location showing negative on Inventory → Inventory → On-hand stock.
- Trace the recent movements — receipts, picks, transfers — to find the missing step.
- Enter the step that was skipped (usually a receipt or a put-away). The number corrects itself naturally.
- If you genuinely can’t trace it, a counted stock adjustment with a clear reason sets it straight.
Prevent it
Receive before you pick, and put away before stock can be picked. Negative numbers almost always trace back to those two steps being done out of order.
Tip: a SKU that keeps going negative usually has a barcode collision — two products with the same code. Check its barcodes first.
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