Supported browsers and devices

Klovio runs on standard hardware — here’s what’s supported.

Web dashboard

The dashboard runs in any current web browser:

• Chrome, Edge, Firefox or Safari — a recent version
• Desktop or laptop is best for everyday management work
• A tablet works for lighter use

Keep your browser updated — an old version is the most common cause of a screen behaving oddly.

Mobile app

The Klovio app runs on:

• iOS — current iPhones and iPads
• Android — current phones, tablets and rugged handheld scanners

Any device from the last few years has a camera capable of scanning barcodes.

Connection

• The dashboard needs an internet connection.
• The mobile app needs one to sign in and to sync, but keeps working offline in between.

If something looks broken

1. Update your browser or the app — see Keep the mobile app up to date.
2. Refresh the page, or restart the app.
3. Try a different browser to tell a browser problem from an account one.

Tip: turn on automatic updates for both your browser and the app. Most “it’s acting strange” reports are simply an out-of-date version.