Keep the mobile app up to date

Klovio improves the mobile app regularly. Running a current version means every device has the latest fixes and features.

Update the app

• Android — devices managed with MDMHero or your own MDM receive updates automatically. On other devices, install the latest version from the link your Klovio contact shares.

Keep devices current

• Switch on automatic app updates on every device — the simplest approach for a fleet.
• For shared devices, check for updates as part of a regular maintenance pass.

If the app asks you to update

Occasionally the app will prompt that an update is required to keep working with the latest server. Update before the next shift — it takes a minute.

Update vs. sync

An app update is new software from the store. A sync is your queued work uploading to Klovio. They’re separate — see Fix sync problems. Always sync pending work before updating, just as good practice.

Tip: leave automatic updates on. A fleet of phones all on the current version is one less thing to think about — and avoids the “works on that phone but not this one” puzzle.