Fix common CSV import errors

When you import products from a CSV, Klovio validates every row and lists any it can’t accept. Here are the common errors and their fixes.

Missing required field

A row has no SKU or no name. Both are required. Fill them in and re-import just the failed rows.

Duplicate barcode

The barcode in this row is already on another product. Barcodes must be unique. Either remove it here, or correct whichever product is wrong. See Add multiple barcodes to a product.

Bad number format

A cost or quantity column contains text, a currency symbol, or thousands separators. Use plain numbers — 4.20, not $4.20 or 4,20.

Unknown column

A column header didn’t map to a Klovio field. Either rename the header or leave it unmapped — extra columns are ignored, not an error.

Wrong encoding

Accented characters show as garbled text. Re-save the file as UTF-8 CSV and import again.

Re-importing

Fix only the failed rows and import that smaller file. Rows that already imported successfully will simply update rather than duplicate — SKUs are matched, not re-created.

Tip: test with the first 10 rows before importing thousands. Catching a column-mapping mistake on 10 rows is far quicker than on the whole catalog.