Set up webhooks

A webhook lets Klovio push an event to your system the instant it happens — a shipment goes out, stock runs low — instead of you polling for it. Webhooks are part of the API, on the Business and Custom plans.

How webhooks work

1. You give Klovio a URL on your system that can receive web requests.
2. You choose which events to subscribe to.
3. When an event occurs, Klovio sends it to your URL as a small JSON message.

Set one up

1. Go to Settings → Developers → Webhooks.
2. Click Add webhook and enter your endpoint URL.
3. Select the events — order shipped, stock low, receipt completed, and so on.
4. Save. Klovio sends a test request so you can confirm it arrives.

Build your endpoint to be reliable

• Respond quickly — acknowledge the request, then do the work.
• Expect retries — if your endpoint is down, Klovio retries; handle a repeated event safely.
• Verify the source — confirm a request really came from Klovio before acting.

Webhooks vs. polling

A webhook arrives when the event happens. Polling means repeatedly asking “anything new?” Webhooks are faster and lighter — prefer them.

Tip: subscribe only to the events you’ll act on. Every extra event is traffic your endpoint has to handle for no benefit.